Why choose us?

  • Flash Audio/Video Servers
  • Windows Audio/Video Servers
  • Shoutcast AutoPilot Servers
  • 99.99% Uptime Guarantee
  • 1 Gbps Streaming Servers
  • USA/Europe servers available
  • Custom Admin Control Panels
  • 24/7 Technical Live Support
Windows MediaSHOUTcastFlash MediaViaDJ - AutoPilot

Frequently asked questions

How do I cancel my streaming account if I have PayPal subscription?


You can cancel your PayPal subscription from your transaction history. Note: PayPal Subscription can be canceled up until the day of the next scheduled payment.

To cancel an Active PayPal Subscription follow this steps:

Here's How:
  • Log in to your PayPal account.
  • Click the History subtab.
  • Choose the Subscriptions field from the Show dropdown menu.
  • Check the From box and change the date back 2 years.
  • Click Search.
  • To view the details of a specific Subscription Creation, click Details in the Details column.
  • At the bottom of this page, click Cancel Subscription.

How do I change my credit/debit card or bank account used to pay for my CrossDigital Ltd subscription?


  • All your payment details are maintained through your PayPal account. You can log on to PayPal at anytime to change your subscription payment details.
  • WARNING! If you delete a credit/debit card or bank account from your PayPal account before you have updated your Subscription Funding Source, your subscription and account will be automatically cancelled. To avoid this, follow the instructions below to correctly update your Subscription Funding Source.
  • To change a Subscription Funding Source you must find the transaction for the original subscription in your account history. If you are changing your funding source to a new credit card or bank account, please add the credit card or bank account first by going to your Profile.
You can then follow the steps below to change the Subscription Funding Source:
  • Log into your account at https://www.paypal.com
  • Click the ‘History’ sub tab.
  • Choose the ‘Subscriptions’ field from the ‘Show’ drop-down menu.
  • Check the ‘From’ box and change date back 2 years.
  • Click ‘Search’.
  • To view the details of a specific ‘Subscription Creation’, click ‘Details’ in the Details column for your CrossDigital Ltd subscription record.
  • Next to Subscription Funding Source, choose the future payment option by placing a bullet next to the preferred option for future payments.
  • Click ‘Update Information’ to save your changes.

How do I broadcast to your SHOUTcast – Windows Media - Flash Media Servers?

Streaming with the Nullsoft Shoutcast Source DSP Plug-in is the easiest way to stream live music and/or voice to your ViaStreaming Shoutcast Server.
Developed by: Nullsoft

Licence: Free

How to use: Click Here

Streaming with the Windows Media Encoder 9 series (Push or Pull Technology) your live video or audio signal to your ViaStreaming Windows Media Server.
Developed by: Microsoft

Licence: Free

How to use: Click Here

Streaming with SAM Broadcaster ( Professional Internet broadcast DJ software) or Simplecast encoder to your ViaStreaming Windows Media or Shoutcast Server.
Developed by: SpacialAudio

Licence: Buy

How to use: Click Here

Streaming with Flash Media Encoder 3 encoder to your ViaStreaming Flash Media Server.
Developed by: Adobe Systems

Licence: Free

How to use: Click Here

How to contact us

Less than 10% of ViaStreaming customers ever need to contact us, because our services are so reliable and easy to use. Our friendly and expert staff is at your service 24 hours a day. When you submit a query, a real person will get back to you quickly with the answers you need.
  • Industry-leading response times

  • Typically 70-80% of enquiries are responded to within 1-3 hours and 90% within 6 hours

  • Over 95% of all initial enquiries are resolved during the first contact with us


For your support queries by email, please Contact Us

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